Privacy Policy

Last Updated: February 15, 2025

Welcome to EchoHostAI, a service operated by Trust Consulting Services ("Company," "We," "Us," or "Our"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you use our platform, including any related services, applications, and websites (collectively, the "Service").

This Privacy Policy applies to the services provided by Trust Consulting Services through echohostai.com , app.echohostai.com , and api.echohostai.com .

By accessing or using the Service, you agree to this Policy. If you do not agree, you may not use the Service.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, and other account details provided by users.
• Meeting Data: Transcriptions, audio/video recordings, and analytics generated from meetings.
• Technical Data: IP address, device information, cookies, and other browsing details.
• Device Access Information: If you participate in meetings that involve audio or video, we will request access to your device's microphone and camera. You will be notified and required to grant permission before access is enabled.

2. How We Use Your Information

We use collected data to:

• Provide, operate, and improve the Service.
• Generate meeting summaries, feedback, and scores.
• Send notifications related to meetings and account activities.
• Ensure security and prevent fraudulent activities.

3. Cookies, Sessions, and Local Storage

We use cookies, sessions, and local storage to enhance the user experience. These technologies help maintain user authentication, preferences, and other functionalities. You can manage your preferences through your browser settings.

4. Sharing of Information

We do not sell or rent personal data. We may share your information with:

• Service Providers: We integrate with third-party services such as Azure Storage, Azure OpenAI, SendGrid, and Azure Web Apps to operate our platform.
• Legal Compliance: We may disclose information when required by law or to protect our legal rights.

5. Meeting Recordings and Privacy

• Consent to Recordings: By using the Service, you acknowledge that meetings may be recorded. You will be notified before joining any recorded session.
• Data Retention: Meeting recordings and related data will be stored for a limited period unless you request deletion.

6. Data Retention and Deletion

We retain data as long as necessary to provide the Service. Users may request deletion of their personal data by contacting us.

7. Security Measures

We prioritize the security and privacy of our users by implementing industry-standard security measures to protect data from unauthorized access, loss, or misuse.

• All communications within our platform are secured through end-to-end encryption using HTTPS, ensuring that user data remains confidential during transmission.
• Our infrastructure is hosted on cloud service providers with SSL certificates automatically managed and configured to always maintain secure connections.
• User passwords are securely stored using hashed and salted encryption mechanisms, preventing unauthorized access.
• Azure OpenAI models used within the platform do not store or use user data for model training, ensuring privacy and confidentiality.
• We implement role-based access control to limit data exposure and ensure that only authorized users can access sensitive information.
• Periodic security audits and monitoring help detect and mitigate potential vulnerabilities before they pose a risk to our users.

8. User Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us.

9. Changes to this Policy

We reserve the right to update this Policy at any time. Changes will be communicated through the Service or via email.

10. Ownership of Generated Content

By using the Service, you acknowledge and agree that any content generated, processed, or created through the platform, including but not limited to meeting transcripts, summaries, feedback, scores, audio, and video recordings, shall be the exclusive property of Trust Consulting Services. Users do not retain any ownership rights over such content. Trust Consulting Services reserves the right to use, store, process, and distribute this content as necessary for the operation, improvement, and development of the Service, in accordance with this Privacy Policy.

11. Contact Information

For any questions regarding this Policy, you may contact us at:

By using the Service, you acknowledge that you have read and agree to this Privacy Policy.